Office and controlled space keys and PIV provisions are issued to federal employees at the Herbert C. Hoover Building (HCHB). Supervisors should request keys and PIV provisions for their employees prior to the Entry on Duty (EOD) date by sending a memorandum to Room 1522 or an e-mail to [email protected]. The memo or email must include the room number for which access is needed. Keys and provisions are issued directly to the employee for which access has been requested; this employee must pick up and sign for the key(s) in person, in Room 1522.

Lost keys must be reported immediately by the supervisor to the Security Service Center (SSC) manager in Room 1522. The report must contain the circumstances surrounding the loss of the key and efforts made to recover the key. No replacement key will be issued without this report. Supervisors may request a replacement key by a signed memorandum or an email to the SSC. Assigned keys must be returned to the SSC when the access is no longer required. The separation process for employees leaving the HCHB is not complete until all assigned keys have been accounted for.

The locksmith is on-site at HCHB Monday to Friday. For locksmith requests, including lock changes and safe combination changes, send a memorandum to the SSC or an email to [email protected]. The memo or email must include the room number, the nature of the request, a point of contact, and a telephone number.

If a supervisor is unavailable, employees should consult their bureau's Field Servicing Security Office (FSSO) to confirm authorized access to the space associated with the keys requested. Bureaus and operating units that are not reflected on the contact roster below should use the Office of the Secretary as their FSSO. 

FSSO contact information:

Office of the Secretary
202-482-5100
[email protected]

BEA
301-278-9100
[email protected]

BIS
202-482-2304
[email protected]

Census (Suitland)
301-763-1716
[email protected]

Census (Jeffersonville, IN)
812-218-3595
[email protected]

NTIA
571-665-6130
[email protected]

ITA
202-482-1339
[email protected]

NIST (Gaithersburg, MD)
301-975-3304
[email protected]

NIST (Boulder, CO)
303-497-3530
[email protected]

NOAA (Eastern Region)
301-713-0954
[email protected]

NOAA (Western Region)
206-526-6571
[email protected]

USPTO
571-867-6328
[email protected]