Emotional Intelligence (EI) or Emotional Quotient (EQ) is the ability to be aware of, and better manage our emotions and relationships.  It has been said that “your Intelligence Quotient (IQ) will get you in the door, but it is your EQ that will determine how successful you are in life.”  This workshop will focus participants on understanding the components of EI, its benefits, assessing personal strengths, and areas for improvement, and developing strategies to recognize emotional triggers and mitigate their effects.

Speakers/Facilitators:       Deborah Alexander and Arlene Austin, HR Anew

Time:                                       9:00am-4:00pm

Location:                               U.S. Department of Commerce

                                               Herbert C. Hoover Building, Room 48016

                                               1401 Constitution Ave. NW

ENROLLMENT INFORMATION

All sessions will be held at the HCHB from 9:00 a.m. to 4:00 p.m.  There is no charge; however, space is limited to the first 35 participants, and pre-registration is required in the Commerce Learning Center (CLC).  As with all training, you must get approval from your supervisor to participate.

Below are the steps to register for these courses in the CLC:

1. Log into the CLC,
2. In the top right hand corner, there is a search box,
3. Enter which session you would like to search for:

Diversity Workshop Training - Cross Cultural Diversity

Diversity Workshop Training - Emotional Intelligence

Diversity Workshop Training - Multigenerational Work Teams

Diversity Workshop Training – Unconscious Bias

4. Click on the “Enter” button on your keyboard,
5. When you find your Class Title click on it,
6. The sessions that are available will be near the bottom of page, and
7. Click on “Register”

If the course is full, the area will say “Registration Closed” and in yellow above the box, you will see “Waitlist” and what number you are on the list.

These workshops are physically accessible to people with disabilities.  Requests for sign language interpretation or other auxiliary aids should be directed to (202) 482-4481, or via e-mail to [email protected].  If you need a special accommodation, please contact Ms. Laura Soria, OCR, at (202) 482-8042 or [email protected].  Please request needed services as soon as possible so arrangements can be made with the interpreter service or Ms. Soria.

If you encounter any technical difficulties launching and/or completing the training, please reference the following URL http://doc.csod.com, and then click the 24x7 live support button on the lower right of the log-in page.  If you continue experiencing problems in the CLC, please contact your Servicing Human Resources Office’s training department or appropriate CLC administrator for your bureau.

If you have any questions regarding these workshops, please contact Carolyn Walker at [email protected].