The Office of Civil Rights (OCR) coordinates the enforcement of equal opportunity and accessibility for Commerce employees, job applicants, and users of programs and services operated or funded by the Department.

Department Organizational Order 20-10 - prescribes the functions and organization of OCR.

Organizational Structure

• Office of the Director
• Administration and Special Projects Division (ASPD)
• Client Services and Resolution Division (CSRD)
• Policy and Evaluation Division (PED)
• Program Implementation Division (PID)

Understanding OCR’s Functions

Navigating the various channels within our office can present challenges. To better assist our stakeholders, OCR has introduced a Catalog of Services aimed at providing a comprehensive understanding of our office and the services we offer. This catalog showcases the five division-specific services provided by OCR, complete with essential points of contact for each service:

• OCR Catalog of Services 

Mission

OCR leads the Department’s efforts to promote equal employment opportunity, inclusion, and accessibility in its workforce and in all programs and services.

Vision

To be an Office of Civil Rights that provides outstanding service to our customers through open communication, transparency, collaboration, and optimum use of our talents in order to ensure inclusion, accessibility, and the civil rights of all people.

Core Values

• RESPECT: We are professional, cooperative, and collaborative.
• INTEGRITY: We are honest, open, and accountable.
• CUSTOMER SERVICE EXCELLENCE: We are competent and knowledgeable professionals delivering high quality work products and services.
• INCLUSION & ACCESSIBILITY: We respect people’s differences while seeking understanding to create an environment where everyone feels valued and engaged. We are committed to ensuring fair treatment, access, opportunity, and advancement for all individuals. We strive to eliminate barriers to accessibility, ensuring that our services and programs are usable by all people, regardless of their abilities or backgrounds.