Operational Excellence

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What Commerce Does:

Strengthen the Department's capacity to achieve its objectives, maximize return on program investments, and deliver quality, timely service.

  • Empower and engage Commerce employees
  • Support a customer service-oriented culture
  • Manage for results
  • Improve facilities, support services, and IT products and services

One of the greatest challenges facing the Department is the need for agency operations and service offerings to be responsive and nimble in adapting to the fast-changing needs of the 21st century U.S. private sector. Agility is a growing imperative for all federal agencies and will require exceptional change management over the life of this strategic plan. Moreover, if the Department is to successfully foster entrepreneurship, innovation, environmental responsibility, and data-driven decision-making in the U.S. economy, its internal operations must also embrace, support, and drive these conditions within the Department organization. To achieve agility and operationalize the goals, objectives, and values that underpin the plan, cultural, technological, and process transformations will be effected at the Department. 

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Last updated: 2017-01-26 14:55

Bureaus & Offices

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  • Department of Commerce (DOC)
    • Bureau of Economic Analysis (BEA)
    • Bureau of Industry and Security (BIS)
    • U.S. Census Bureau (Census)
    • Economic Development Administration (EDA)
    • Economics and Statistics Administration (ESA)
    • International Trade Administration (ITA)
    • Minority Business Development Agency (MBDA)
    • National Institute of Standards and Technology (NIST)
    • National Oceanic and Atmospheric Administration (NOAA)
      • National Environmental Satellite, Data, and Information Service (NESDIS)
      • National Marine Fisheries Service (NMFS)
      • National Ocean Service (NOS)
      • National Weather Service (NWS)
      • Oceanic & Atmospheric Research (OAR)
      • Office of Marine and Aviation Operations (OMAO)
    • National Technical Information Service (NTIS)
    • National Telecommunications and Information Administration (NTIA)
      • First Responder Network Authority (FirstNet)
    • United States Patent and Trademark Office (USPTO)
    • Office of the Secretary (OS)
      • Office of the Chief of Staff
      • Office of General Counsel (OGC)
      • Office of the Deputy Secretary
      • Office of Executive Secretariat
      • Office of Legislative and Intergovernmental Affairs (OLIA)
        • Native American Affairs
      • Office of Public Affairs (OPA)
      • Office of Policy and Strategic Planning (OPSP)
      • Office of White House Liaison
      • Office of Inspector General (OIG)
      • Office of Business Liaison (OBL)
      • Office of the Chief Financial Officer and Assistant Secretary for Administration (CFO/ASA)
      • Office of the Chief Information Officer (OCIO)
      • Enterprise Services
      • Center for Faith-Based and Neighborhood Partnerships