Not many 25-year-olds can boast that in their short lifetime they have helped thousands of organizations develop and maintain world-class operations, innovative management, efficient procedures, involved workforces and highly satisfied customers. But one certainly can: the Baldrige Performance Excellence Program, the nation's premier means for organizations of all types to seek, achieve and maintain performance excellence.
On August 20, 1987, President Ronald Reagan signed into law the Malcolm Baldrige National Quality Improvement Act, establishing the Malcolm Baldrige National Quality Award and its supporting program "to spark U.S. competitiveness and create a sustainable economy." Named after Malcolm Baldrige, the 26th Secretary of Commerce, the Baldrige Award and the Baldrige Program have guided organizations worldwide on their journeys toward continuous improvement and enhanced performance through the seven Baldrige Criteria for Performance Excellence—leadership; strategic planning; customer focus; measurement, analysis and knowledge management; workforce focus; operations focus; and results.
To celebrate its silver anniversary, the Baldrige Program has created a special Web page, "Honoring Our Past. . . Building an Even Better Future ", that provides numerous links. See the full release