Digital Government Strategy Report for the Department of Commerce
1.2. Ensure all new IT systems follow the open data, content, and web API policy and operationalize agency.gov/developer pages
Overall Status:
1.2.1. Document policy for architecting new IT systems for openness by default
URL of policy:
Describe policy:
1.2.2. Operationalize /developer page
URL of page:
2.1. Engage with customers to identify at least two existing major customer-facing services that contain high-value data or content as first-move candidates to make compliant with new open data, content, and web API policy.
Overall Status: in-progress
2.1.1. Paragraph on customer engagement approach
Paragraph on customer engagement approach: In addition to informal discussions with internal and external stakeholders, we have posted an entry on our blog (http://www.commerce.gov/blog/2012/08/08/commerce-department-needs-your-input-digital-strategy) soliciting feedback. We have also used a Facebook poll and daily tweets to drive traffic. Several stories have been written about our outreach and have also driven traffic to the blog post.
2.1.2. Prioritized list of systems (datasets)
System Name: Export.gov API
System Description: An API that will allow developers access to Export.gov\\\'s events data
System Scope: external
Main Customer: Freight Forwarders and Trade Associations
System Name: Census API
System Description: Additional economic and demographic data
System Scope: external
Main Customer: Users of economic and demographic data such as realtors, economic professionals,
2.2. Make high-value data and content in at least two existing, major customer-facing systems available through web APIs, apply metadata tagging and publish a plan to transition additional high-value systems
Overall Status:
2.2.1. Make 2+ systems (datasets) available via web APIs with metadata tags
2.2.2. Publish plan on future activity
4.2. Establish an agency-wide governance structure for developing and delivering digital services
Overall Status: in-progress
Paragraph on Governance: Commerce is currently working within existing frameworks to strengthen communication and oversight of digital products
URL to Governance Document:
5.2. Develop an enterprise-wide inventory of mobile devices and wireless service contracts
Overall Status: completed
5.2.1. Develop wireless and mobile inventory
Inventory Status: in-progress
5.3. Evaluate the government-wide contract vehicles in the alternatives analysis for all new mobile-related procurements
Overall Status:
Paragraph on policy:
6.3. Ensure all new digital services follow digital services and customer experience improvement guidelines
Overall Status:
Paragraph on policy:
7.1. Engage with customers to identify at least two existing priority customer-facing services to optimize for mobile use.
Overall Status: in-progress
7.1.1. Paragraph on customer engagement approach
Paragraph on customer engagement approach: In addition to informal discussions with internal and external stakeholders, we have posted an entry on our blog (http://www.commerce.gov/blog/2012/08/08/commerce-department-needs-your-input-digital-strategy) soliciting feedback. We have also used a Facebook poll and daily tweets to drive traffic. Several stories have been written about our outreach and have also driven traffic to the blog post.
7.1.2. Prioritized list of systems (datasets)
System Name: Commerce.gov
System Description: Ensuring mobile-optimization of Commerce.gov
System Scope: external
Main Customer: Citizens with mobile devices
System Name: Census mobile apps
System Description: Census will develop 2 additional mobile apps
System Scope: external
Main Customer: Citizens and users of demographic data
7.2. Optimize at least two existing priority customer-facing services for mobile use and publish a plan for improving additional existing services
Overall Status:
URL of plan:
7.2.1. Report on services
8.2. Implement performance and customer satisfaction measuring tools on all .gov websites
Overall Status: completed
8.2.1. Implement performance measurement tool
Implemented Digital Analytics Program: no
If Not, Describe Implementation: Google Analytics code has been shared with Commerce.gov team. Working through security and legal concerns
Percent of websites covered: N/A
URL of performance data: N/A
8.2.2. Implement customer satisfaction tool
Describe Implementation: Commerce is still working through possible solutions to measure customer satisfaction across all websites.
URL of performance data: N/A
Last updated November 11, 2012 at 1:07 pm
