Guest blog post Maria Cardona, Principal at the Dewey Square Group and a Political Commentator on CNN and CNN Español. She serves on the boards of several non-profit groups and has named several times as one of the top 100 Hispanic leaders in the country by Hispanic Business.
ED NOTE: Maria Cardona was the Deputy Press Secretary for Secretary Ron Brown and served at the Department of Commerce for six years during the Clinton Administration
Most everything I learned about public service, I learned from Secretary Ron Brown. He was the best kind of mentor, short on personal advice, long on teaching by example. The first time he walked into the Department of Commerce, he told his staff he wanted to meet the cafeteria workers and the janitorial staff. When he was taken to the cafeteria, the workers almost fainted. They had never seen the Secretary – any Secretary - walk into the cafeteria before. Some even cried. This exemplifies my biggest lessons from my time with Ron: to always meet people where they are, make it personal, and never think, no matter what title you have, you are better than anyone else in the room.
Ron had the ability to make you feel important no matter who you were. He was just as comfortable speaking with Saudi kings as he was shooting the breeze with homeless teenagers in the favelas in Brazil. His message was always the same no matter who he talked to: The United States business community was there to help bring more economic opportunity to their citizens, while expanding market opportunities for US businesses.
The Secretary would always say he was a big fan of “doing well by doing good.” He was visionary about where the next opportunities for US economic expansion would come from, and he was unapologetic about making the deals that would help American enterprises sell more goods abroad, creating jobs and opportunities on both ends. But he never forgot about the people behind the progress. He would always want to meet the local business leaders, the workers, the families that were starting to prosper because of these expanded opportunities. Ron was always treated like royalty wherever he went in the world, but he never played the part.