Secretary Bryson and Acting Deputy Secretary Blank have recognized three Commerce teams that are improving customer service and saving taxpayer money. Teams from the Bureau of Economic Analysis (BEA), Census Bureau, and Department of Commerce Human Resources offices have received the Performance Excellence Award.
The Performance Excellence Award is distributed to teams that support the Secretary’s vision of an evolving department and continuously improve service delivery to the American public. Bryson hopes to establish the department as a role model for other federal agencies. In an effort to go the extra mile, process improvement teams are examining the department’s infrastructure to identify and remove inefficiencies. As a result, processes are streamlined to enhance the administration and delivery of services to customers. Although the sector is very diverse, it is definitely possible to improve service delivery through department-wide collaboration.
Today, Bryson recognized three teams that have developed new processes to accelerate reduced costs and improve programs within their purview.